What some of our satisfied customers had to say...

"Hall County Fire and Emergency Services has been a HealthWare Solutions customer since 2000. Since implementing HealthWare Solutions’ EMS Electronic Patient Care Reporting System we have seen a vast improvement in documentation. This has in turn yielded higher revenue collection. Healthware Solutions listens to its customers and is continually looking for ways to enhance its EMS Solution 2000 software to suit the needs of the users. I recommend Healthware Solutions to anyone looking for an EMS reporting software that 'works as hard as you do!'"

Captain Tim Peebles, EMS Coordinator
Hall County Fire and Emergency Services
Gainesville, Georgia

"Since implementing the Healthware Solutions software into the Shreveport Fire Department we have been very pleased. The technical support has been above anything we ever expected. Thanks for making my job a lot easier."

Captain Kevin Moore
Shreveport Fire Department
EMS Office

"The Denver Health Paramedic Division has been using HealthWare’s EMS Solution 2000™ since December of 2002. We have been very pleased with the program’s performance! The program has provided my staff with the tools necessary to provide faster and more accurate documentation concerning the care and transport of ill and injured patients. The ability to customize the program has allowed the input from our paramedics to directly impact how EMS Solution works for our system. In addition, the access to data for operational, educational, research and regulatory purposes has been phenomenal. And as an added bonus, we have enjoyed an increase in both our gross billing as well as in our net collections."

Craig Gravitz
Chief Paramedic
Denver Health Paramedic Division

"About five years ago The City of Fairfax decided move to electronic reporting from our traditional paper based system. After reviewing multiple software packages it was decided that HealthWare Solutions offered the best product by combining ease of use for the end user, and customization to our needs. The product has proven to be flexible and user friendly. It has made our reports much more consistent, complete and easier for the hospital staff to read. Over the years HealthWare Solutions has continued to upgrade their product to meet the expanding needs of it users. They are always open to suggestions from the end user to improve existing features or implement new ones. One of HealthWare Solutions strongest attributes is their staff of committed technical support professionals that are always willing to help and will spend as much time as necessary to find the solution to a user’s problems."

Alex Fitch
EMS Lieutenant
City of Fairfax Fire Dept

"We are very happy with the performance of the software to this date. I appreciate all of your help. I know we are somewhat unique, but that is why we are the 2000 National EMS System of the Year."

Jorge Aguilera, Training Commander
Collier County Emergency Medical Services Department
Naples, Florida

"It is so nice to have an opportunity to work with such an outstanding group of individuals who are extremely knowledgeable about their product and have such compassion to work with you, so you can and will achieve success with their product. We are thankful that we chose HealthWare Solutions for our data management needs!"

Glenn Davis, Executive Director
West Alabama EMS
Tuscaloosa, Alabama

"We have been using Healthware since 1999, and our medics are very happy with EMS Solution 2000’s™ user friendly interface. The ability to customize Solutions to our needs has been invaluable in ensuring accurate documentation. I greatly appreciate your Customer Support Techs' friendliness and patience in helping us find answers to our questions."

Bruce Nethercutt
Sergeant
Goshen Fire Department

"Successful data acquisition and management is a key factor in today's EMS environment. HealthWare Solutions has provided a set of tools that allows for seamless integration of multiple aspects of data collection. Local municipalities appreciate the immediate feedback concerning system volume, response, and on scene data, and operating cost projections. As part of the agency's regional cardiac care program, integration of data management from (16) LP500 and LP 12 devices is easily accomplished. Medical control and local cardiologists appreciate the clarity and conciseness of 8 1/2 X 11 formats for field and ECG data. On the accounts receivable side, the ability to electronically populate the billing software module has streamlined data input activities and allowed for more time to be allocated to account reconciliation. Nearly 70 command staff, field providers, and administrative personnel have highly endorsed HealthWare Solutions commitment to product development, training, technical support, and ongoing efforts in research and development."

Mark Considine
Chief of Emergency Medical Services
Rescue, Inc.